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Version: 6.0

Rawam Platform Documentation Introduction​

Welcome to the official documentation for Rawam, the national integrated platform for raising cybersecurity awareness in the Kingdom of Saudi Arabia. Rawam is an intelligent solution designed to enhance cyber culture and change digital behavior through a comprehensive interactive electronic system covering educational, training, preventive, and analytical aspects.

About the Platform​

Rawam is an electronic platform specifically designed to serve government and private institutions by providing updated awareness content, measuring awareness levels, simulating cyberattacks, and offering mechanisms for motivation and follow-up—all within a flexible administrative environment that supports customization and integration.

Key Features of the Platform​

  • Raising Cybersecurity Awareness through visual, interactive materials and targeted tests.
  • Cyberattack Simulation such as phishing to measure actual response.
  • Real-time Reports and Analytics to monitor performance at individual and sector levels.
  • Motivational Elements like badges, activities, and risk levels using gamification.
  • Advanced Login System supporting registration control and integration with other systems.
  • Customizability in content, visual identity, and operational environment.
  • Dynamic Notification System for alerts and automatic email delivery.

Documentation Components​

This documentation provides a detailed explanation of each section in the control panel, starting from basic settings to performance reports, including campaign management, content, measurement, motivation, and user communication.

Main Sections:​

  • General and Advanced Settings
    Setting platform identity, integration sources, login settings, video file management, report and notification control, and more.

  • Phishing Management
    Creating professional phishing message templates, executing campaigns, analyzing results, and configuring related alerts and properties.

  • Awareness and Measurement
    Managing awareness programs, topics, question banks, building surveys and tests, and setting success criteria.

  • Gamification and Motivation
    Setting up activities and badges, and customizing levels according to risk and motivation.

  • Reports and Analytics
    Creating accurate reports on user behavior, engagement with content, campaign results, and awareness levels.

Target Audience​

  • Cybersecurity Awareness Officers
  • System Administrators and Supervisors
  • IT and Cybersecurity Teams
  • End Users in Organizations
  • Developers and Technical Support Teams

Optimal Usage Requirements​

  • It is recommended to complete the user profile to benefit from all system features, especially when mandatory features are enabled in policies or surveys.
  • Some templates contain dynamic variables (such as: username, organization, email) that are automatically fetched from the system.

Note: All examples and screens shown in the documentation are for illustrative purposes only and do not contain actual data.

How to Use This Documentation?​

We recommend starting with the General Settings section, then progressing logically according to platform usage, or directly searching for the section you need through the content index.

Together towards a more aware and secure cyber environment.